Projects - With SIB as Lead

• Health and Human Services Contract Language
  The following contract simplification activities were pursued to ensure that contracts support the achievement of the County's vision for children and families, and encourage and support optimal provider performance:
  
  
  • Preamble for Contracts and Request for Proposals (RFP): The Preamble for health and human services (H&HS) contracts and RFPs was developed to ensure that contracting partners adopt and adhere to commitment to cross-agency focus on improved outcomes for children and families in Los Angeles County.
    
    
  • Common Repository for Contracting Language: The Service Integration Branch (SIB) is the common repository for H&HS standard contract language, which will benefit departments/agencies, as well as community partners wishing to access County contracting information/language. The SIB H&HS website is linked to the contracting website maintained by the Internal Services Department (ISD) and the ISD website is linked back to SIB.
    
    
  • Distinction between Contract Auditing and Contract Monitoring: To be of assistance to community partners, definitions have been drafted that distinguish between the financial auditing and the contract monitoring processes.
    
    
  • Supplemental Glossary of Terms: A supplemental glossary of terms had been drafted that contain definitions and department/agency descriptions not contained in the County Sample Contract, to be of assistance to contractors and entities which may wish to contract with the County.
    
    
  • Contracting Information Resource "Business" Card: A business type/size information card was drafted for distribution to community entities interested in obtaining information about contracting with the County. The information card contains the web address and contracting information found on the SIB and ISD websites (i.e., H&HS contacting language which differs from the County Sample Contract; Sample Standard Contract Terms and Conditions; Vendor/Provider Registration; Contracts Available for Bid; Goods and Services the County Buys; County Business Requirements for Vendors/Providers; Disposal of County Surplus Property; Links to Other Government Resources; and The Office of Small Business).
    
    
  • H&HS Contracting Language Matrix: H&HS departments/agencies, have agreed that, to the extent possible, they will modify their RFP's/contracts to follow the Table of Contents in the County Sample Contract, to enable proposers/contractors to more easily navigate these documents. Additionally, H&HS standard contracting language, which differs from that of the County Sample Contract, has been input to a matrix and posted on this website, for information/ease of reference for County staff, community partners, potential bidders, and contractors.
    
    
  • Sample County Contract with H&HS Contracting Language Matrix: The H&HS Contracting Language Matrix (H&HS Matrix) paragraphs were inserted into the matching paragraphs of the Sample County Contract (SCC) to enable County staff, community partners, potential bidders and contractors to have access to the H&HS Matrix and the SCC in one document.
    
  
  
• Accessing Health and Human Services Programs - Most Commonly Requested Documents (MCRD)
  The MCRD is a two sided information sheet that provides a list of the most common County administered programs/services and the documents needed to apply for those programs. One side of the document lists the program/services and the other side provides website information and toll-free phone numbers to access the documents needed. The MCRD is available in English and the following languages: Spanish, Armenian, Cambodian, Russian, Chinese, Korean and Vietnamese.

• Universal Face Sheet (UFS)
  The UFS, currently being piloted, contains identifying core customer/family history and factual information that is required by most health and human services providers to complete the intake process. The UFS has been designed to: create a common service application tool across departments/agencies; establish a uniform process for gathering needed information at the first point of contact; streamline the referral process across agencies; serve as a universal top sheet document in County health and human services client records; and present an opportunity to contribute to the establishment of requirements for an automated eligibility determination application.
  
  
• Integrated Family Services System (IFSS)
  The charge of the IFSS Design Team is to develop a proposed IFSS to establish a more holistic service delivery approach, and comprehensively integrate services provided to children in out-of-home care, and to families receiving two or more of the following services: CalWORKs (DPSS), Child Protective Services (DCFS), Mental Health (DMH), or Juvenile Probation (Probation Department). The development of the IFSS should improve outcomes for children and families in the target populations by structuring the human services delivery system to respond to their needs in a holistic, integrated, and individualized manner, which, in turn, builds on the strengths of each individual child/family.
  
  
• Revenue Maximization Plan
  
  
  • SIB is coordinating the leveraging activities between departments, agencies, and commissions to support multi-agency funding for program services, and will provide training opportunities for fiscal and program staff.
    
    
  • The CAO is continuing to explore the possibility of initiating an annual Revenue Cycle, focusing on revenue activities and leveraging opportunities. In February 2003, the Revenue Maximization Task Force was convened, with department/agency H&H financial and program experts, to focus on Medicaid Administrative Activities (MAA)/Targeted Case Management (TCM).

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