SERVICE INTEGRATION BRANCH

Integrated Services & Partnerships

The Integrated Services and Partnerships Unit supports the implementation of place-based partnerships involving County and non-County partners with the purpose of improving outcomes for children and their families through an integrated system of services and non-service supports. Partnerships are based on a comprehensive, collaborative approach to information sharing, data-driven decision making, identification of systemic barriers to integrated services, and the development of strategies to address them.

The Unit also supports the implementation of County-based collaborative efforts, such as the Family and Children’s Index, the Katie A. Settlement, and the Linkages Service Integration Initiative.

Community-Based Partnerships

The Magnolia Place Demonstration Initiative is one of seven demonstration sites in which the County is testing a set of innovative approaches that support families through an integrated system of services, information sharing, and community-based supports.

The Initiative serves the neighborhoods of West Adams, Pico Union, and the North Figueroa Corridor and consists of a partnership between County departments and an inclusive collaborative of local service providers and non-service partners known as the Magnolia Place Network (Network).  Serving as the hub of the Network is the Children Bureau’s Magnolia Place Family Center, which houses a number of service partners, including the County Departments of Child Support, Children and Family Services and Public Social Services.

Current Network efforts include: (1) implementing a set of universal intake and referral processes for shared clients; (2) developing an automated client referral, tracking, and customer service satisfaction system; (3) piloting a Continuous Quality Improvement review process; and (4) establishing a dashboard (a graphical synopsis) that tracks progress made toward achieving several measures of community well-being.  In combination, these efforts will ensure that clients receive quality services and supports that are tailored to their needs, generate cost savings through enhanced efficiencies, and result in better outcomes for children and families.

The CEO in partnership with the First Supervisorial District is working to establish an integrated service partnership with the County of Los Angeles, City of Pomona, Pomona Unified School District, Pomona Police Department, and Assemblywoman Grace Napolitano’s Office to maximize resources and achieve better outcomes for children and families living in the Pomona Service Area.

The County is exploring piloting a client-navigator system to orient families to services/supports available through the County and the local partners. The Pomona Partnership is one of seven demonstration sites in which the County is testing a set of innovative approaches that support families through an integrated system of services, information sharing, and community-based supports.

The 8300 Vermont Initiative is one of seven demonstration sites in which the County is testing a set of innovative approaches that supports families through an integrated system of services, information sharing, and community-based supports. The following County departments are co-located at 8300 Vermont: Child Support Services (CSSD), Children and Family Services (DCFS), Mental Health (DMH), and Public Social Services (DPSS).  These departments are working together to identify opportunities to coordinate and integrate services for shared clients and/or their families.

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