Congratulations to Los Angeles County for the Government Experience Awards Wins
LA County Wins multiple Project Experience Awards and scores 2nd Place in Overall Government Experience Awards
2020 1st Place Wins for LA County
Los Angeles County is proud to have won 1st place in the 2020 Digital County Survey & the very first Google Future Ready Award.
The Center for Digital Government (CDG) and the National Association of Counties (NACo) annual Digital Counties Survey demonstrates how we embrace cutting-edge approaches to strengthening our communities and achieving healthy, safe and vibrant counties across America.
The Future Ready Award, sponsored by Google Cloud, is presented to jurisdictions that are laying the foundation for the disruptive and converging forces that are shaping an uncertain future — through technology or process changes; innovation; engagement with partners; and by harnessing emerging technologies to solve problems.
OCIO Response to COVID-19
The Office of the Chief Information Officer’s team is diligently assisting LA County in providing support to various departments, our employees, and our community during this pandemic.
Teleworking for Safety & Strategic Mobility
LA County has rapidly shifted to teleworking due to COVID-19 in alignment with the County’s Technology Strategic Plan Goal for mobility.
Supporting Department of Health Services with Modeling & Surge Planning
Fei Wu has been deployed to Department of Health Services to assist with modeling for hospital surge planning.
Supporting Department of Public Health with COVID-19 Prevalence
Ricardo Basurto-Davila and Irene Vidyanti assisted the Department of Public Health in determining community prevalence of COVID-19.
Supporting Homeless Initiative with Project Roomkey
Max Stevens and Andy Perry assisted the Homeless Initiative with analysis for Project Roomkey for homeless housing for older adults.
Jennifer Nuno & Mark Greninger are working as Disaster Service Workers (DSW). During emergency events, County employees may be called to act to better meet the needs of the community and ensure the continuity of essential services.
LA County is committed to keeping our community informed about the latest news in regards to COVID-19 and providing easy access to various types of assistance.
LA County Responsible Reopening
County CIO Bill Kehoe served alongside Internal Services Department to develop a framework to be utilized by County departments as guidance to safely reopen County buildings to the public once the County was able to successfully “flatten the curve.”
County CIO Bill Kehoe developed a telework readiness report for the Board of Supervisors.
Digital Access During COVID-19
County CIO Bill Kehoe worked with ISD on a digital access plan during COVID-19.
OCIO VALUES
Leadership
We embrace an enterprise and disciplined approach to demonstrate value and expertise, draw on the strengths of others, and to provide strategic direction.
Integrity
We emphasize action and results that are credible, transparent, and objective.
Vision
We establish a forward-thinking, strategic, and open mindset to accelerate change, demonstrate value, and reach creative solutions.
Innovation
We value bold ideas, embrace change, accept calculated risks, and challenge the status quo.
Excellence
We strive to achieve a culture of customer-focus, diverse expertise, and continual learning.
STRATEGIC GOALS
MOBILITY
Accelerate mobility for employees and residents to deliver services anywhere at any time.
TRANSFORM PROCUREMENT
Revamp procurement processes for more speed and flexibility to accelerate improved delivery to residents.
DATA AS UTILITY
Enable the use and accessibility of data to build a Countywide culture that emphasizes data-driven decision making.
DIGITAL CIVIC ENGAGEMENT
Engage our residents and communities with a variety of digital methods to interact with their government.
WORKFORCE EMPOWERMENT
Build a modern workforce that embraces evolving technologies that transform service delivery.
SERVICES
Analytics Center of Excellence
The Analytics Center of Excellence supports two strategic missions: improving the delivery of County services through data integration and sharing, as well as supporting data-driven decision-making and increased information maturity through analysis, research, and platforms.
IT Governance
The Office of the Chief Information Officer (OCIO) has re-designed County’s IT Governance framework to achieve better technology business alignments to support 37 departments.
Strategic Partnerships
To ignite a new way of aligning technology with business strategy and vision across Los Angeles County, the Office of the Chief Information Officer (OCIO) launched a User-Centered Strategic Planning and Delivery Program in 2018 across its five clusters that represent 37 departments.
Information Security
The Information Security Committee (ISC), chaired by the Chief Information Security Officer (CISO), is comprised of the County’s Departmental Information Security Officers (DISOs). The ISC serves as the governing body for all County information security related activities.
Strategic IT Consulting
Organized strategic workshops focused on innovating around the business problem.
MEET OUR LEADERSHIP
William (Bill) Kehoe
Bill Kehoe has been a public-sector Chief Information Officer (CIO) since 2002 serving as a State Agency CIO at the State of Washington Department of Licensing from 2002 – 2010; at King County Washington from 2010 – 2017; and as Los Angeles County CIO from November 2017 – Present. Bill has provided strategic and operational leadership for key organizational and technology transformations as a CIO including: three mainframe migrations, two IT organization and technology consolidations, multiple data center consolidations, development of multiple online services for state and local government residents, hybrid cloud strategy and deployment, application rationalization and modernization, IT Governance, Innovation, IT Strategic Planning, Enterprise Architecture, Information Management, and Unified Communication services.
As the CIO for Los Angeles County, Bill and his staff have responsibility for enterprise technology strategy, governance, and policy. Bill and his staff are also responsible for the enterprise information management, information security, and department consulting programs.
Bill is involved in several professional organizations and is the current President of Metropolitan Information Exchange (MIX), a national local government CIO consortium. Bill was recognized by Government Technology as one of the Top 25 Doers, Dreamers, and Drivers in 2015. King County was recognized as the top large county in the 2017 Digital Counties Survey.
Peter Loo
Peter Loo is the Chief Deputy CIO of Los Angeles County. With over 30 years of public sector IT experience, he serves as the principal adviser to the CIO and provides strategy, leadership and guidance on enterprise IT initiatives, IT Governance and the delivery of information technology capabilities to support the County mission. Currently, Mr. Loo is responsible for the County’s Information Management and Information Security Committees at the Office of the Chief Information Officer (OCIO).
Prior to joining the Los Angeles County, Mr. Loo was Director of Consulting Services at a large multi-national firm, where he was responsible for the successful delivery of multiple public-sector ERP and public health projects at State and local governments.
STATISTICS
Breadth Of Expertise & Certificates
We have 69 certifications across 19 staff members.
Departments We Serve
We serve 37 departments across 5 clusters.