Language Access

Language Access

Website Translation Notice

The Website has made reasonable efforts to provide an accurate translation. However, no automated or computerized translation is perfect and is not intended to replace human or traditional translation methods. The official text is the English version of the website. If any questions arise concerning the accuracy of the information presented by the translated version of the website, please refer to the English edition of the website, which is the official version.

Departmental Language Access Resources

The County of Los Angeles is committed to ensuring equitable access to services for all residents, regardless of the language they speak.

This page provides:

  • Our Departmental Language Access Plan
  • Contact information for requesting language access assistance, including forms to submit a complaint, available in English and 8 additional languages

Language Access Plan

Download the CEO’s Language Access Plan (PDF)

Translated versions of the plan will be posted here as they become available. If you are using a browser-based translation tool (such as Google Translate) to read this page in your preferred language, please note that the Language Access Plan is currently only available in English.

Language Access Assistance

If you were unable to receive services due to a communication or language barrier, please contact us:

Submitting a Language Access Complaint Form

To submit a Language Access Complaint online, please complete this form.

If you prefer to submit the complaint in another language, download the appropriate PDF form below and return it:

  • By mail: Chief Executive Office
    Attn: Jean Ho
    500 W. Temple Street
    Los Angeles, CA 90012

Available languages:

You will receive an acknowledgment within 10 business days. We will review your complaint and aim to provide a resolution within 90 business days of receipt.

If you don’t receive a response, please email LanguageAccess@ceo.lacounty.gov.

For questions about the complaint process, you may contact Jean Ho at (213) 785-3477 or jho@ceo.lacounty.gov.

Language Access Disclaimer

This page is intended to support our commitment to language access and may evolve over time. Translated materials will be posted here as they become available.